legal
Last updated: Dec 06, 2025
Privacy Policy
This Privacy Policy explains how NorthlaneConnect (“NorthlaneConnect,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, submit an application, or otherwise interact with us (collectively, the “Services”).
We operate as a partner-matching connector that helps introduce remote contributors to vetted third-party companies and platforms (“Partners”). We are not the employer unless explicitly stated in writing for a specific role.
1) Who we are (Data Controller)
NorthlaneConnect is responsible for deciding how and why personal information is processed in connection with the Services (the “data controller” under applicable laws).
Contact details
Email: info@northlaneconnect.com
Address: 1201 René-Lévesque Blvd W, Montreal, QC H3B 2L7, Canada
If you have questions or requests about this Privacy Policy or your personal information, contact us using the details above.
2) Scope
This Privacy Policy applies to personal information we process through:
Our website and application forms
Email and customer support communications
Partner introductions and coordination (where you opt in)
It does not cover Partners’ own privacy practices. If you proceed with a Partner opportunity, their privacy policy will apply to your relationship with them.
3) Information we collect
We may collect the following categories of personal information:
A. Information you provide
Identification and contact details (e.g., name, email, phone number)
Country/region, language preference, availability, and work preferences
Skills and experience details you choose to provide (e.g., resume/CV, portfolio links, test history)
Communications (messages you send us, support requests)
B. Information collected automatically
Device and browser information, IP address, approximate location (city/region)
Website usage data (pages viewed, actions taken, referral source)
Cookies or similar technologies (see Section 9)
C. Information from Partners (limited)
If you opt in to a Partner opportunity, we may receive limited status updates from that Partner, such as whether you were contacted, screened, accepted, or rejected.
4) How we use your information
We use personal information to:
Process your application and assess basic fit (e.g., country, language, availability)
Match and introduce you to Partner opportunities you opt into
Verify opportunity quality and reduce scam patterns (e.g., fee requests, money-forwarding schemes)
Communicate with you about your application and relevant opportunities
Operate, maintain, and improve the Services (analytics, troubleshooting)
Protect safety and integrity (fraud detection, abuse prevention, security monitoring)
Comply with legal obligations and respond to lawful requests
5) Legal bases (UK/EU) and consent (Canada)
Depending on your location, we rely on different legal grounds to process personal information.
UK/EU (UK GDPR / GDPR): We process personal data when we have a lawful basis, such as:
Consent (e.g., when you opt in to share details with a Partner)
Contract / steps prior to contract (e.g., responding to your request for matching)
Legitimate interests (e.g., improving services, preventing fraud, ensuring platform safety)
Legal obligation (e.g., compliance and record-keeping)
UK GDPR is part of the UK’s data protection framework, guided by the ICO.
Legitimate interests is recognized as a lawful basis under UK GDPR guidance.
Canada (PIPEDA): We generally process personal information with meaningful consent and for purposes a reasonable person would consider appropriate in the circumstances. PIPEDA applies to commercial activities in Canada.
6) How we share information
We may share personal information with:
A. Partners (only when relevant and typically after opt-in)
We share only what’s reasonably necessary for an introduction (e.g., name, email, relevant experience) and only for the specific opportunity you choose.
B. Service providers (processors)
Vendors who support website hosting, form processing, email delivery, analytics, and security. They are permitted to process data only on our instructions.
C. Legal and safety disclosures
If required to comply with law, enforce our terms, protect rights and safety, or investigate fraud.
D. Business transfers
If we’re involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
7) International transfers
We may process and store information in Canada and other countries where we or our service providers operate. If you are in the UK/EU and your information is transferred internationally, we take steps designed to ensure appropriate safeguards (such as contractual protections) consistent with applicable law.
8) Data minimization and transparency (what we will never ask)
To help reduce scams and misuse:
We do not charge applicants fees to apply, get matched, or receive opportunities.
We do not request deposits, “unlock fees,” gift cards, or crypto-only payments.
We do not ask applicants to forward money or cash cheques for “processing.”
If someone claims to represent NorthlaneConnect and asks you for payment, contact us immediately.
9) Cookies and analytics
We may use cookies and similar technologies to:
Remember preferences
Measure site performance and improve user experience
Protect against spam and abuse
Your choices: You can control cookies through browser settings. If we use non-essential cookies (e.g., analytics/marketing), we may provide a cookie banner or preference tool where required by law.
10) Data retention
We keep personal information only as long as needed for the purposes described above, including:
To support matching and introductions you request
To comply with legal obligations
To resolve disputes and enforce agreements
Typical retention may include keeping application data for [e.g., 12–24 months] after last activity, unless you request deletion sooner or a longer period is required by law.
11) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information (e.g., access controls, encryption in transit where supported, and monitoring). However, no method of transmission or storage is 100% secure.
12) Your rights and choices
Depending on your location, you may have rights to:
Request access to your personal information
Request correction of inaccurate information
Request deletion (where applicable)
Withdraw consent (where processing is based on consent)
Object to processing or request restriction (UK/EU)
Request data portability (UK/EU, where applicable)
How to make a request: Email info@northlaneconnect.com with the subject line “Privacy Request.”
We may need to verify your identity before fulfilling certain requests.
Complaints:
UK: You may contact the UK Information Commissioner’s Office (ICO).
Canada: You may contact the Office of the Privacy Commissioner of Canada (OPC).
13) Children’s privacy
Our Services are not intended for individuals under the age of 16 (or another age as required by local law). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.
14) Third-party links
Our Services may link to third-party sites or Partner platforms. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
15) Updates to this policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date and, if changes are material, we may provide additional notice.